There are two possible ways to whitelist the email. 

 Method 1. Add the email address that is sending you email to your Yahoo! Mail Contacts.

1. Open the email from GlowHost (please note, it may be in Junk folder).

2. Put your mouse over the sender (GlowHost) and click on "More" option in the card you see.

 

3. Choose "Add to contacts" option.

4. Enter emails, like billing@glowhost.com, support@glowhost.com and @glowhost.com (just to ensure all addresses are covered) and give the new contact its name.

5. Click "Save".

 

If this doesn't help, use Method 2 described below.

Method 2. Create a filter for the address

 

  1. Mouse over the Settings menu icon and select Settings


  2. Click Filters and then Add

  3. Enter a Filter Name and specify glowhost.com as the sender.

  4. Select Inbox as the folder to deliver the email to.


  5. Click Save and then click Save again

 

This will make all emails from GlowHost.com be moved to Inbox automatically.



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