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There can be several reasons for this, (site hacked, phishing from your site, spam originating from your site, etc) but 99% of suspensions are due to non-payment.

You can determine if this is the reason for your site suspension by LOGGING IN to our website and clicking on the link for "invoices and payments." If you see any "failed" or "pending" invoices that are 7 days or more overdue, this would be the reason for your suspension.